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Politique de cookies

1. Introduction

This privacy policy aims to inform users of the SRL TRIVEX website about how their personal data is collected, used and protected.

The website is operated by SRL TRIVEX, acting as the data controller.

2. Data Controller

The controller responsible for processing personal data is:

  • Company name: SRL TRIVEX
  • Address: Rue Delwaide 60/4 – 4684 Oupeye – Belgium
  • E-mail address: info@trivex-contact.com
  • Phone number (optional): +32 4 71 74 35 03

3. Personal Data Collected

When using the website, the following data may be collected:

  • Identification data: name, surname (via forms)
  • Contact data: e-mail address, message
  • Browsing data: visited pages, duration of visit, device type
  • Technical security-related data (via Google reCAPTCHA)
  • Approximate location data (via Google Maps)

No sensitive data is intentionally collected.

4. Purpose of Data Collection

The collected personal data is used for the following purposes:

  • Responding to requests submitted through contact forms
  • Ensuring the proper functioning and security of the website
  • Measuring website traffic and improving user experience
  • Displaying interactive content (e.g. Google Maps)

5. Third-Party Tools and Services

The website uses third-party services that may collect personal data or place cookies:

  • Google Analytics: audience measurement
  • Google reCAPTCHA: protection against abuse and spam
  • Google Maps: display of interactive maps

The management of cookies and trackers is detailed in the Cookies page, accessible through the consent banner or the website footer.

6. Legal Basis for Processing

Data processing is based on:

  • the user’s consent (cookies, statistics),
  • and/or the legitimate interest of the data controller (website security, response to requests).

7. Data Retention Period

Personal data is retained for limited periods:

  • Data from forms: duration of the relationship + maximum 3 years
  • Audience measurement data: maximum 13 months
  • Technical security data: strictly limited to the necessary duration

8. User Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access to your data
  • Right to rectification
  • Right to erasure
  • Right to object
  • Right to restriction of processing

To exercise your rights, you may contact the data controller at:

📧 info@trivex-contact.com

9. Data Security

The data controller implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data.

10. Changes to the Privacy Policy

This privacy policy may be modified at any time in order to remain compliant with legal or technical developments.

The applicable version is the one published on the website.

 

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